Cookies policy

The cookies policy (“Cookies Policy”) of Sonarworks explains what cookies and similar technologies are, what type of cookies we use, the information we collect using cookies and how we use them.

“Sonarworks” (and “we”, “us”, or “our”) refers to SIA “Sonarworks” (the limited liability company registered in the Republic of Latvia under registration no. 40103611667 and with its registration address at Smerla Street 3, Riga, LV-1006, Latvia).

Cookies

A “Cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to our website www.sonarworks.com or its subdomains, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). We use Cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged in to the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us to understand how the Site is being used and improve your user experience.

Similar technologies known as “local storage” may also be used in our Services as an alternative to Cookies. This is a technology which is similar to Cookies and performs very similar functions, such as caching data to enable us to improve our Services, allowing you to register for our Services, tracking activity to enable us and our advertisers to advertise to you in accordance with this policy and counting the number of people who has viewed advertisements on our Services. Where we refer to “Cookies” in this policy, we mean Cookies or similar technologies.

Types of Cookies

Some Cookies come directly from our Site but others come from third parties, which place Cookies on our site (“Third-Party Cookies”). Third-Party Cookies may be placed on your computer when you visit the Site by companies that run certain services we offer. These Cookies allow third parties to gather and track certain information about you.

Third-party websites have their own privacy and cookies policies which Sonarworks cannot control. Please check the third-party websites for more information about their Cookies and how they manage them.

Use of Cookies by Sonarworks

The following types of Cookies may be used when you visit the Site:

Functionality Cookies

Functionality Cookies are used to remember your preferences on our Site and to provide enhanced and more personal features. These Cookies can also be used to remember changes you have made to text size, fonts and other parts of Site that you can customize. They may also be used to provide services you have asked for.

The Site deploys the following functionality Cookies:

Name of Cookie Purpose of Cookie Duration of Cookie Cookie provider Type of Cookie Link to external policy
scm_product_label_app Used for web shop functionality 365 days Shopify Third party https://www.shopify.com/legal/cookies
scm_product_label_count Used for web shop functionality 365 days Shopify Third party https://www.shopify.com/legal/cookies
secure_customer_sig Used for web shop functionality 20 years Shopify Third party https://www.shopify.com/legal/cookies
_landing_page Used for web shop functionality 14 days Shopify Third party https://www.shopify.com/legal/cookies
_orig_referrer Used for web shop functionality 14 days Shopify Third party https://www.shopify.com/legal/cookies
cart Used for web shop functionality 14 days Shopify Third party https://www.shopify.com/legal/cookies
cart_currency Used for web shop functionality 14 days Shopify Third party https://www.shopify.com/legal/cookies
cart_ts Used for web shop functionality 14 days Shopify Third party https://www.shopify.com/legal/cookies
cart_sig Used for web shop functionality 14 days Shopify Third party https://www.shopify.com/legal/cookies
_wingify_pc_uuid Used for web shop functionality 9999 days Shopify Third party https://www.shopify.com/legal/cookies
abCookie Used for A/B testing purposes 2 years Sonarworks Our own
been_before Used to see if you are visiting the site for the first time 3 months Sonarworks Our own party
__zlcmid Used for help chat functionality 365 days Zopim/Zendesk Third party https://www.zendesk.com/company/customers-partners/#cookie-policy

Analytics Cookies

Analytics Cookies monitor how you have reached the Site, and how you interact with and move around once on the Site. These Cookies let us know what features on the Site are working the best and what features on the Site can be improved. 

The Site deploys the following analytics Cookies:

Name of Cookie Purpose of Cookie Duration of Cookie Cookie provider Type of Cookie Link to external policy
_dc_gtm_UA-XX Used to throttle request rate 1 minute Google Analytics Third party https://tools.google.com/dlpage/gaoptout/
_gat_UA-XX Used to throttle request rate 1 minute Google Analytics Third party https://developers.google.com/analytics/devguides/collection/gtagjs/cookie-usage
_gat Used to throttle request rate 1 minute Google Analytics Third party https://developers.google.com/analytics/devguides/collection/gtagjs/cookie-usage
_gid Used to throttle request rate 24 hours Google Analytics Third party https://tools.google.com/dlpage/gaoptout/
_ga Used to throttle request rate 26 months Google Analytics Third party https://tools.google.com/dlpage/gaoptout/
_gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services 365 days Google Analytics Third party https://tools.google.com/dlpage/gaoptout/
_hjIncludedInSample Set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc. 20 minutes Hotjar Third party https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies
km_vs Used to monitor app usage and pages visited 30 minutes KISSmetrics Third party
km_ai Used to monitor app usage and pages visited 5 years KISSmetrics Third party
km_lv Used to monitor app usage and pages visited 5 years KISSmetrics Third party
kvcd Used to monitor app usage and pages visited 20 minutes KISSmetrics Third party
mousestats_si Distinguish different visit sessions. Expires in less than 24h. It contains an initial random string 20 minutes Mousestats Third party https://www.mousestats.com/sales/dataprivacy
mousestats_vi Distinguish different visit sessions. Expires in less than 24h. It contains an initial random string 5 years Mousestats Third party https://www.mousestats.com/sales/dataprivacy
ajs_anonymous_id Used by Segment in order to track user behavior on the site, which allows us to better understand how users are using the site 365 days Segment.io Third party
ajs_user_id Used by Segment in order to track user behavior on the site, which allows us to better understand how users are using the site 365 days Segment.io Third party
ajs_group_id Used by Segment in order to track user behavior on the site, which allows us to better understand how users are using the site 365 days Segment.io Third party
sg_user_id Used by Segment in order to track user behavior on the site, which allows us to better understand how users are using the site 365 days Segment.io Third party
_y Shopify analytics 26 months Shopify Third party https://www.shopify.com/legal/cookies
_shopify_fs Shopify analytics 24 months Shopify Third party https://www.shopify.com/legal/cookies
_shopify_y Shopify analytics 24 months Shopify Third party https://www.shopify.com/legal/cookies
_s Shopify analytics 30 minutes Shopify Third party https://www.shopify.com/legal/cookies
_shopify_s Shopify analytics 30 minutes Shopify Third party https://www.shopify.com/legal/cookies
_shopify_sa_p Shopify analytics relating to marketing & referrals 30 minutes Shopify Third party https://www.shopify.com/legal/cookies
_shopify_sa_t Shopify analytics relating to marketing & referrals 30 minutes Shopify Third party https://www.shopify.com/legal/cookies
userTrackID Uses to link your activity together for analytics purposes 2 years Sonarworks Our own

Advertising Cookies

Advertising Cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These Cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the advertisements sent to a specific computer, and track how often an advertisement has been viewed and by whom.

The Site deploys the following advertising Cookie:

Name of Cookie Purpose of Cookie Duration of Cookie Cookie provider Type of Cookie Link to external policy
_fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 2 hours Facebook Third party https://www.facebook.com/policy/cookies/

Control of Cookies

You can manage your Cookies by refusing to consent on our Site or by use of your browser settings.

You have the right to choose whether to accept Cookies on our Site. As an alternative, you can reject Cookies by activating the setting on your browser that allows you to refuse the setting of all or some Cookies.

However, if you refuse to accept Cookies on our Site or use your browser settings to refuse or block all Cookies (including essential or strictly necessary Cookies) you may not be able to access all or majority parts of our Site.

You can withdraw your consent given on the Site by removing Cookies in your browser’s settings.

If you have disabled Cookies, we may still use information collected from cookies prior to your disabled preference being set. However, we will stop using the disabled Cookie to collect any further information.

To use your as data subject’s rights under the General Data Protection Regulation, such us the right to be informed, the right to be forgotten, please contact Sonarworks using the contacts below.

How to contact us

If you have questions or comments about this Cookies Policy, please contact us at:

SIA “Sonarworks”
Smerla Street 3, Riga, LV-1006, Latvia
E-mail: hello@sonarworks.com

Phone number: +371 67 223 131

Changes of the Cookies Policy

We reserve the right to make changes to the Cookies Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of the Cookies Policy. Any changes or modifications will be effective immediately upon posting the updated Cookies Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review the Cookies Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookies Policy is posted.

This Cookies Policy was last updated on 14th of January 2018.