Cookies Policy

Last updated April 22, 2020

 

Sonarworks Cookies Policy (“Cookies Policy”) Sonarworks, SIA (“Sonarworks” or “we”) you (“you”) what type of cookies we use, the information we collect using cookies and how we use them. 

 

Cookies

A “Cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to our website www.sonarworks.com, www.sound.id  or their subdomains, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). We use Cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged in to the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us to understand how the Site is being used and improve your user experience. 

 

Similar technologies known as “local storage” may also be used in our services as an alternative to Cookies. This is a technology which is similar to Cookies and performs very similar functions, such as caching data to enable us to improve our services, allowing you to register for our services, tracking activity to enable us and our advertisers to advertise to you in accordance with this policy and counting the number of people who has viewed advertisements on our services. Where we refer to “Cookies” in this policy, we mean Cookies or similar technologies.

 

Types of Cookies 

Some Cookies come directly from our Site but others come from third parties, which place Cookies on our site (“Third-Party Cookies”). Third-Party Cookies may be placed on your computer when you visit the Site by companies that run certain services we offer. These Cookies allow third parties to gather and track certain information about you. 

Third-party websites have their own privacy and cookies policies which Sonarworks cannot control. Please check the third-party websites for more information about their Cookies and how they manage them.

 

Use of Cookies by Sonarworks

The following types of Cookies may be used when you visit the Site:

 

Functionality Cookies

Functionality Cookies are used to remember your preferences on our Site and to provide enhanced and more personal features. These Cookies can also be used to remember changes you have made to text size, fonts and other parts of Site that you can customize. They may also be used to provide services you have asked for. 

 

The Site deploys the following functionality Cookies:

 

Name of

 Cookie

Purpose of Cookie

Duration of

Cookie

Cookie provider

 

Type of

Cookie

Link to external policy

scm_product_label_app

Used for web shop functionality

365 days

Shopify

Third party

https://www.shopify.com/legal/cookies

scm_product_label_count

Used for web shop functionality.

365 days

Shopify

Third party

https://www.shopify.com/legal/cookies

secure_customer_sig

Used for web shop functionality

20 years

Shopify

Third party

https://www.shopify.com/legal/cookies

_landing_page

Used for web shop functionality

14 days

Shopify

Third party

https://www.shopify.com/legal/cookies

_orig_referrer

Used for web shop functionality

14 days

Shopify

Third party

https://www.shopify.com/legal/cookies

cart

Used for web shop functionality

14 days

Shopify

Third party

https://www.shopify.com/legal/cookies

cart_currency

Used for web shop functionality

14 days

Shopify

Third party

https://www.shopify.com/legal/cookies

cart_ts

Used for web shop functionality

14 days

Shopify

Third party

https://www.shopify.com/legal/cookies

cart_sig

Used for web shop functionality

14 days

Shopify

Third party

https://www.shopify.com/legal/cookies

_wingify_pc_uuid

Used for web shop functionality

9999 days

Shopify

Third party

https://www.shopify.com/legal/cookies

abCookie

Used  for A/B testing purposes

2 years

Sonarworks

Our own

 

been_before

Used to see if you are visiting the site for the first time

3 months

Sonarworks

Our own

 

__zlcmid

Used for help chat functionality

365 days

Zopim/Zendesk

Third party

https://www.zendesk.com/company/customers-partners/#cookie-policy


 

Analytics Cookies

Analytics Cookies monitor how you have reached the Site, and how you interact with and move around once on the Site. These Cookies let us know what features on the Site are working the best and what features on the Site can be improved. 

 

The Site deploys the following analytics Cookies:

 

Name of

 Cookie

Purpose of Cookie

Duration of

Cookie

Cookie provider

 

Type of

Cookie

Link to external policy

_dc_gtm_UA-XX

Used to throttle request rate

1 minute

Google Analytics

Third party

https://tools.google.com/dlpage/gaoptout/

_gat_UA-XX

Used to throttle request rate

1 minute

Google Analytics

Third party

https://developers.google.com/analytics/devguides/collection/gtagjs/cookie-usage

_gat

Used to throttle request rate

1 minute

Google Analytics

Third party

https://developers.google.com/analytics/devguides/collection/gtagjs/cookie-usage

_gat_UA-XX

Used to throttle request rate

1 minute

Google Analytics

Third party

https://developers.google.com/analytics/devguides/collection/gtagjs/cookie-usage

_gid

Used to distinguish users

24 hours

Google Analytics

Third party

https://tools.google.com/dlpage/gaoptout/

_gid

Used to distinguish users

24 hours

Google Analytics

Third party

https://tools.google.com/dlpage/gaoptout/

_ga

sed to distinguish users.

26 months

Google Analytics

Third party

https://tools.google.com/dlpage/gaoptout/

_ga

Used to distinguish users

26 months

Google Analytics

Third party

https://tools.google.com/dlpage/gaoptout/

_gcl_au

Used by Google AdSense for experimenting with advertisement efficiency across websites using their services

365 days

Google Analytics

Third party

https://tools.google.com/dlpage/gaoptout/

_hjIncludedInSample

Set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc.

20 minutes

Hotjar

Third party

https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies

ajs_anonymous_id

Used by Segment in order to track user behavior on the site, which allows us to better understand how users are using the site

365 days

Segment.io

Third party

 

ajs_user_id

Used by Segment in order to track user behavior on the site, which allows us to better understand how users are using the site

365 days

Segment.io

Third party

 

ajs_group_id

Used by Segment in order to track user behavior on the site, which allows us to better understand how users are using the site

365 days

Segment.io

Third party

 

sg_user_id

Used by Segment in order to track user behavior on the site, which allows us to better understand how users are using the site

365 days

Segment.io

Third party

 

_y

Shopify analytics

26 months

Shopify

Third party

https://www.shopify.com/legal/cookies

_shopify_fs

Shopify analytics

24 months

Shopify

Third party

https://www.shopify.com/legal/cookies

_shopify_y

Shopify analytics

24 months

Shopify

Third party

https://www.shopify.com/legal/cookies

_s

Shopify analytics

30 minutes

Shopify

Third party

https://www.shopify.com/legal/cookies

_shopify_s

Shopify analytics

30 minutes

Shopify

Third party

https://www.shopify.com/legal/cookies

_shopify_sa_p

Shopify analytics relating to marketing & referrals

30 minutes

Shopify

Third party

https://www.shopify.com/legal/cookies

_shopify_sa_t

Shopify analytics relating to marketing & referrals

30 minutes

Shopify

Third party

https://www.shopify.com/legal/cookies

userTrackID

Uses to link your activity together for analytics purposes

2 years

Sonarworks

Our own

 

 

Advertising Cookies

Advertising Cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These Cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the advertisements sent to a specific computer, and track how often an advertisement has been viewed and by whom. 

 

The Site deploys the following advertising Cookies:

 

Name of

 Cookie

Purpose of Cookie

Duration of

Cookie

Cookie provider

 

Type of

Cookie

Link to external policy

_fbp

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

2 hours

 

Facebook

Third party

https://www.facebook.com/policy/cookies/

 

Please take in consideration that the Cookies used by us may change time to time before we manage to update this Cookies Policy. 

To find out exactly which Cookies we use in the given moment, please contact us directly using the contact information provided in this Cookies Policy. 

 

Control of Cookies

You can manage your Cookies by refusing to consent on our Site or by use of your browser settings. 

You have the right to choose whether to accept Cookies on our Site. As an alternative, you can reject Cookies by activating the setting on your browser that allows you to refuse the setting of all or some Cookies. 

However, if you refuse to accept Cookies on our Site or use your browser settings to refuse or block all Cookies (including essential or strictly necessary Cookies) you may not be able to access all or majority parts of our Site.

You can withdraw your consent given on the Site by removing Cookies in your browser’s settings.

If you have disabled Cookies, we may still use information collected from cookies prior to your disabled preference being set. However, we will stop using the disabled Cookie to collect any further information. 

To use your as data subject’s rights under the General Data Protection Regulation, such us the right to be informed, the right to be forgotten, please contact Sonarworks using the contacts below.

 

How to contact us

If you have questions or comments about this Cookies Policy, please contact us at:

Sonarworks, SIA

Address: Šmerļa iela 3, Riga, LV-1006, Latvia.

Phone: +371 22337611

E-mail: soundid@sonarworks.com

 

Changes of the Cookies Policy

We reserve the right to make changes to the Cookies Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of the Cookies Policy. Any changes or modifications will be effective immediately upon posting the updated Cookies Policy on the Site, and you waive the right to receive specific notice of each such change or modification. 

You are encouraged to periodically review the Cookies Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookies Policy by your continued use of the Site after the date such revised Cookies Policy is posted.

By using the site, you consent to the use of cookies. Our privacy policy.