SoundID Reference installer installs Reference 4 [new issue]

If you experience an issue where SoundID Reference installs Reference 4 instead of SoundID Reference. This guide will help you address and resolve the problem, please follow the steps below.

 

SIDR_downloading_REF4.png

 

  1. Press Win Key + R to open the Run command window

    run_window_1.png

  2. Type in %temp% and click OK to open the location

    run.png

  3. Look up  ristn.ini file and delete it

    temp_folder.png

  4. Run the SoundID Reference installer one more time. If needed, you can download it from the download center.

If you run into difficulties or this troubleshooting article did not solve the problem, please do not hesitate to submit a support ticket