Deleting the config file in SoundID Reference standalone app

Note for macOS users: Since version 5.4.0 (Oct 18, 2022) the folder destination has been moved from ~/Library/Sonarworks to ~/Library/Application Support/Sonarworks

 

The 'Sonarworks Projects' folder

SoundID Reference app config file

The config file is essential to store all the settings made over time by the user. Sometimes the config file can become corrupt, resulting in various errors like 'Preset Switch Failed' messages, crashes, app not launching, etc. Deleting the file could help to resolve the issue. 

NOTE! Deleting the config file will result in the deletion of stored settings. Speaker profiles will not be deleted - the .swproj files in the Sonarworks Projects folder will remain intact.

 

How to delete the config file on macOS

  1. Quit the standalone app: How to fully quit the SoundID Reference app?
  2. Show hidden folders: How to show hidden files Mac and Windows?
  3. Go to the location shown below
  4. Delete the Systemwide.cfg file
  5. Relaunch the SoundID Reference app
Macintosh HD/Users/your username/Library/Application Support/Sonarworks/SoundID Reference/Systemwide

Library_Systemwide.png

How to delete the config file on Windows

  1. Quit the standalone app: How to fully quit the SoundID Reference app?
  2. Show hidden folders: How to show hidden files Mac and Windows?
  3. Go to the location shown below
  4. Delete the Systemwide.cfg file
  5. Relaunch the SoundID Reference app
C:\Users\your username\AppData\Local\Sonarworks\SoundID Reference

 

sysfigdel.png

 

If you require additional assistance, please do not hesitate to contact our support by submitting a support request.

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