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Troubleshooting | SoundID mobile app
Firmware update process for DROP TWS1X and grell TWS/1
Firmware update processOnce you connect your headphones to the app a firmware update is offered. It is mandatory to do the firmware update in order to unlock So...
Using SoundID | FAQ
macOS 12 Monterey compatibility with SoundID Listen
Is SoundID Listen supported on macOS 12 Monterey?No, currently SoundID Listen is not supported on macOS 12 Monterey. Will it be supported? Yes, support for Soun...
Using SoundID | FAQ
Windows 11 compatibility with SoundID Listen
Is SoundID Listen supported on Windows 11?No, currently SoundID Listen is not supported on Windows 11. Will it be supported? Yes, support for SoundID Listen on...
Using SoundID | FAQ
Which headphones and devices are supported?
Currently, 360+ headphone models are supported - see the full list here. We constantly update our database based on user requests.
Using SoundID | Enabled Products
SoundID enabled grell TWS/1 in-ear Headphones
The following guide will help you setup SoundID Profile with Grell TWS/1 in-ear Headphones Connecting Grell TWS/1 to the deviceOpen the charging case, your earp...
Using SoundID | Enabled Products
SoundID enabled DROP + THX Panda Wireless headphones
 How to get SoundID on DROP + THX Panda Wireless headphonesDownload DROP Updater on your Windows or Mac computerConnect the headphones to your computer by using...
Using SoundID | Enabled Products
SoundID enabled DROP TWS1X Headphones
The following guide will help you setup SoundID Profile with DROP TWS1X Headphones Connecting DROP TWS1X to the deviceOpen the charging case, your earphone will...
Troubleshooting | Music Playback
YT Music with SoundID
 Youtube Music no longer working with SoundIDIf you're an active Youtube Music app user this article should answer any questions you might have in relation to t...
Using SoundID | FAQ
Is SoundID output volume lower?
Yes, the output volume is lowered for audio quality purposesOne of the main reasons -  you should have as little compression as possible, but we're also concern...
Using SoundID | Enabled Products
SoundID and Schok Freedom Turbo XL
SoundID and Schok Freedom Turbo XLWe have partnered up with Schok to provide users with a SoundID experience on Schok Freedom Turbo XL. The SoundID app will com...
Using SoundID | Using SoundID
Getting Started with SoundID
If you're new to SoundID - our consumer product, this article will guide you through the initial steps and outline some of the features to maximize your SoundID...
11 results found