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Troubleshooting | Speaker Measurements
Microphone calibration profile download error 304
Fixed issue Resolution version: 5.3.1.178 - Download CenterResolution date: 13/06/2022 - Release Notes The former microphone calibration profilePreviously only...
Troubleshooting | FAQ
Unable to download SoundID Reference installer
If you are encountering some difficulty with downloading the SoundID Reference installer, this article will guide you on how to resolve potential issues causing...
Troubleshooting | Speaker Measurements
Microphone calibration profile download error - Failed to unzip mic archive
Known issue Resolution version: To be disclosedResolution date: To be disclosed Unable to unzip mic archiveWe are aware of an issue where the Measure app gives...
Troubleshooting | SoundID Reference app
Editing the Hosts File
If the hosts file on your computer contains the mapping of IP addresses of Sonarworks hosts names, you may be unable to access our website and/or have trouble d...
Using SoundID Reference | Setting up with Speaker Calibration
Where can I download the calibration profile for my SoundID Reference microphone?
Microphone IDSoundID Reference Measurement Microphones are individually calibrated to exhibit neutral frequency response during the speaker measurement process....
Using SoundID Reference | FAQ
SoundID Reference compatibility with Windows 11
Windows 11 compatibility updatePublic release:  SoundID Reference version 5.2.2Release notes: SoundID Reference Release Notes Is SoundID Reference supported on...
Troubleshooting | SoundID Reference app
"Failed to load profile" error with headphone profiles
Fixed issue Resolution version: 5.3.1.178 - Download CenterResolution date: June 13, 2022 - Release Notes In this article, we will review a headphone calibratio...
Using SoundID Reference | Using SoundID Reference app
SoundID Reference compatibility with macOS 12 Monterey
macOS 12 compatibility updatePublic version: SoundID Reference version 5.2.2Release notes: SoundID Reference Release Notes Is SoundID Reference compatible with...
Using SoundID Reference | FAQ
How to install / revert back to 5.2 legacy version
Installing the 5.2 legacy version of SoundID ReferenceIf you're having some issues with the latest update of SoundID Reference, you can always downgrade and rev...
License & Account | License Activation
Free trial for SoundID Reference
How to launch a free trialTo get started with SoundID Reference first download and install the software on your computer. SoundID Reference online installer can...
Troubleshooting | SoundID Reference DAW plugin
AAX plugin issue in Pro Tools (SoundID Reference 5.3.0)
Fixed issue Resolution version: 5.3.1 - download hereResolution date: June 13, 2022Note: Despite the implemented fix, it is required to reinstate the plugin one...
Using SoundID Reference | Using SoundID Reference DAW plugin
VST3 support in SoundID Reference
VST3 is now available in SoundID ReferenceYes, with the latest SoundID Reference version 5.2.0 or later the VST3 plugin is included in the installer. The latest...
Troubleshooting | FAQ
SoundID Reference Beta software releases
Current release version: 5.3.1.178 (release notes)Current Beta version: 5.3.2.79  Beta update releases - what to expect?Releasing Beta versions of SoundID Refer...
Troubleshooting | SoundID Reference app
Collecting crash dump logs for SoundID Reference app [WIN]
If you are experiencing the SoundID Reference app crash or silent crash (app quitting unexpectedly without any error messages or other indications), this articl...
Troubleshooting | SoundID Reference app
Invisible SoundID Reference tray icon [WIN]
Issue partially resolvedResolution version:    5.2.0 - Download hereResolution date:        Nov 09, 2021 - Release Notes In this article, we'll talk about the i...
Troubleshooting | SoundID Reference app
"Error while loading calibration profile" [MAC]
Known issue Resolution version: 5.3.2 BetaResolution date: 02 Aug 2022 - Release Notes Note: Despite the implemented fix, it will be required to follow the belo...
Troubleshooting | FAQ
No active license detected after SoundID Reference 5.3.0 update
Fixed issue Resolution version: 5.3.1 - Download hereResolution date: June 13, 2022 - Release NotesNote: Despite the implemented fix, it is required to follow t...
Using SoundID Reference | FAQ
Can I install SoundID Reference in a custom location? [WIN]
Are custom install locations available?Yes, with an installer update in Sep 2021, the SoundID Reference online installer features an option assign custom instal...
Troubleshooting | Speaker Measurements
Collecting crash dump logs for Reference Measure app [WIN]
If you are experiencing the SoundID Reference Measure app crash or silent crash (app quitting unexpectedly without any error messages or other indications), thi...
License & Account | License Activation
How to activate SoundID Reference
If you are launching SoundID Reference for the first time:Download and install the SoundID Reference software Launch the SoundID Reference app and either 'Sign...
Troubleshooting | Speaker Measurements
Blacklisting ASIO drivers in the SoundID Reference Measure app
Problematic ASIO driversSome ASIO drivers showing in the SoundID Reference Measure app might not be of any value to the user, or be subject to compatibility pro...
Using SoundID Reference | FAQ
SoundID Reference software releases (component matrix and support status)
Minimum system requirementsIn this article, you will find an overview of our software releases, their component specifics, and the operating systems that are su...
Using SoundID Reference | Using SoundID Reference app
Setting up with the SoundID Reference app
 Installing the SoundID Reference appThe main module of SoundID Reference products is the SoundID Reference app. It is used for logging into your user account,...
Troubleshooting | SoundID Reference app
SoundID Reference app not launching after activating to permanent license from trial
Issue partially resolvedResolution version:    5.2.0.66 - Download hereResolution date:        Nov 12, 2021 - Release NotesIf you are experiencing an issue with...
Troubleshooting | SoundID Reference DAW plugin
Unwarranted render-bypass warning in DAW with SoundID Reference plugin
Issue resolvedResolution version: 5.2.2 - Download CenterResolution date: 21/02/22 - Release NotesVST3, Cubase, and Studio One users: please read below. Unwarra...
38 results found